Data Privacy Act of 2012 (RA 10173) Compliant

ph697 Privacy Policy

At ph697, your personal data is handled with the same care we put into the platform itself. This Privacy Policy explains exactly what information we collect, why we collect it, how we protect it, and the rights you have as a data subject under Philippine law and PAGCOR's regulatory framework. We believe privacy should be clear, not buried in fine print.

Last Updated: January 1, 2026

Your Privacy at ph697 — Key Commitments

Before you read the full policy, here are the six most important things ph697 commits to regarding your personal data:

256-Bit Encryption

All personal data transmitted between your device and ph697's servers is protected by industry-standard 256-bit TLS/SSL encryption. Your login credentials, payment information, and account details are never sent over unencrypted connections — ever.

No Data Selling

ph697 does not sell, rent, or trade your personal information to third-party marketers. Your data is used exclusively to operate your ph697 account, comply with PAGCOR regulatory requirements, and improve the platform experience for Filipino players.

Your Rights Under RA 10173

As a Philippine data subject, you have the right to access, correct, erase, and object to the processing of your personal data. ph697 honors all rights granted under the Data Privacy Act of 2012 and responds to data subject requests within thirty (30) days.

Minimum Data Collection

ph697 collects only the personal data that is genuinely necessary — to verify your identity, process your transactions, comply with PAGCOR's KYC requirements, and operate your account. We do not collect data speculatively or for undefined future purposes.

PAGCOR & AMLC Compliance

ph697 is subject to mandatory data sharing obligations under PAGCOR's licensing conditions and Philippine anti-money-laundering law (AMLA). Where the law requires disclosure of player data to a government authority, ph697 complies — and will notify you where legally permitted to do so.

Opt-Out of Marketing

Promotional communications from ph697 are optional. You can withdraw consent for marketing emails, SMS alerts, and push notifications at any time through your ph697 account settings or by contacting support. Opting out does not affect your ability to use the platform.

Full Privacy Policy

Scope: This Privacy Policy applies to all personal data collected by ph697 through ph697.cam, any associated mobile web applications, and all communications between ph697 and its registered players. It applies to all residents of the Philippines and all other individuals whose personal data is processed by ph697 in connection with the platform. By registering an account or using ph697's services, you acknowledge that you have read and understood this Privacy Policy.

Section 1

About This Policy & Data Controller

1.1 Data Controller. ph697 ("ph697," "we," "us") is the personal information controller (PIC) responsible for the personal data you provide when registering and using the ph697 platform at ph697.cam. Contact details for the ph697 Data Protection Officer (DPO) are set out in Section 14 of this Policy.

1.2 Regulatory Framework. ph697 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and applicable circulars issued by the National Privacy Commission (NPC) of the Philippines. ph697 is also subject to data processing obligations imposed by PAGCOR's licensing conditions and the Anti-Money Laundering Act (AMLA) as applicable to online gaming operators.

1.3 Policy Relationship. This Privacy Policy should be read alongside ph697's Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference. In the event of any inconsistency between this Privacy Policy and the Terms & Conditions on a data privacy matter, this Privacy Policy governs.

1.4 Language. This Privacy Policy is published in English. If any translation is made available, the English version shall prevail in the event of any inconsistency.

Section 2

Personal Data We Collect

2.1 ph697 collects the following categories of personal data in the course of operating the platform and fulfilling its legal obligations:

Category Examples Mandatory?
Identity Data Full legal name, date of birth, gender, nationality, government ID number, ID document scan or photograph Yes — KYC required by PAGCOR
Contact Data Email address, Philippine mobile number, residential address (city/province minimum) Yes — account operation
Account Data Username, encrypted password, account creation date, session history, login timestamps, device identifiers Yes — platform security
Financial Data GCash account number, Maya wallet number, BPI/BDO/UnionBank account details, USDT wallet address, deposit and withdrawal history, account balance records Yes — payment processing and AMLA compliance
Gaming Data Game session logs, bet amounts, wagering history, win/loss records, game preferences, bonus utilization data Yes — regulatory records and responsible gaming
Technical Data IP address, browser type and version, device type, operating system, screen resolution, time zone, referring URL Yes — security and fraud prevention
Communications Data Records of live chat sessions, support emails, feedback submissions Where applicable — dispute records
Marketing Preferences Email/SMS opt-in status, communication language preference, notification settings No — consent-based

2.2 ph697 does not collect sensitive personal information as defined under the DPA (e.g., health data, biometric data, political affiliations, religious beliefs) except where a player voluntarily discloses such information in a support communication. Where sensitive information is incidentally received, ph697 will not store or process it beyond the immediate support context.

Section 3

How We Collect Your Personal Data

3.1 Directly from You. ph697 collects most of your personal data directly from you during the following interactions:

  • Registration — when you create a ph697 account and provide your name, contact details, and date of birth
  • KYC Verification — when you submit identity documents to complete age and identity verification
  • Deposits and Withdrawals — when you add a payment method or initiate a financial transaction
  • Support Interactions — when you contact ph697 via live chat or email
  • Promotions — when you opt in to a promotion or complete a survey

3.2 Automatically from Platform Use. ph697's systems automatically collect certain technical data each time you access the platform, including your IP address, device identifiers, browser fingerprint data, and session activity logs. This data is collected for security, fraud prevention, and platform performance purposes.

3.3 From Third-Party Payment Providers. When you make a deposit or withdrawal via GCash, Maya, BPI, BDO, UnionBank, or another payment provider, that provider transmits to ph697 the transaction reference number and payment status data required to credit or debit your account. ph697 does not receive your full payment credentials from these providers — only the data necessary to confirm and reconcile the transaction.

3.4 From PAGCOR and Other Regulatory Authorities. In the course of compliance checks, PAGCOR or other relevant Philippine government authorities may provide ph697 with information about a player — for example, in the context of responsible gaming cross-exclusion lists or AMLA watch-list screening.

Section 4

Purposes of Processing Your Personal Data

4.1 ph697 processes your personal data for the following purposes:

  • Account Management: To create, verify, maintain, and close your ph697 player account in accordance with these Terms and applicable regulations.
  • Identity & Age Verification (KYC): To verify that you are who you say you are and that you meet the 21+ age requirement mandated by PAGCOR before permitting real-money play.
  • Payment Processing: To process your deposits and withdrawals through your selected Philippine payment method (GCash, Maya, bank transfer, etc.) and to maintain accurate financial records for each transaction.
  • Regulatory Compliance: To fulfill ph697's mandatory reporting and record-keeping obligations under PAGCOR's license conditions, the AMLA, the DPA, and other applicable Philippine laws.
  • Fraud Prevention & Security: To detect, investigate, and prevent unauthorized access, fraud, cheating, collusion, money laundering, and other prohibited activities on the platform.
  • Responsible Gaming: To monitor gaming patterns for signs of problem gambling, enforce self-exclusion requests, maintain compliance with PAGCOR's responsible gaming requirements, and provide players with appropriate tools and information.
  • Customer Support: To respond to your inquiries, resolve disputes, and maintain records of support interactions for quality assurance and dispute resolution purposes.
  • Platform Improvement: To analyze aggregated usage patterns, game performance data, and technical metrics to improve ph697's product, fix bugs, and optimize the user experience.
  • Marketing Communications (Consent-Based): To send you promotional offers, bonus notifications, game announcements, and other marketing communications where you have consented to receive them.

4.2 ph697 does not use your personal data for automated decision-making that produces legal effects — for example, ph697 does not use an algorithm to automatically approve or reject a withdrawal without human review. Automated systems are used for fraud scoring and responsible gaming flagging, but these systems generate alerts for human review rather than autonomous decisions.

Section 5

Legal Basis for Processing

5.1 Under the Data Privacy Act of 2012, ph697 processes your personal data on one or more of the following legal bases:

  • Contractual Necessity: Processing required to perform ph697's obligations under the Terms & Conditions you agreed to — including account management, payment processing, and game provision.
  • Legal Obligation: Processing required to comply with ph697's mandatory obligations under PAGCOR licensing conditions, the AMLA, the DPA, and other applicable Philippine laws.
  • Legitimate Interests: Processing necessary for ph697's legitimate interests in fraud prevention, platform security, and improving the platform — where those interests do not override your rights and freedoms.
  • Consent: Processing for marketing communications, optional analytics cookies, and any other processing for which ph697 has requested and received your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
Section 6

Data Sharing & Disclosure

6.1 ph697 shares your personal data only where necessary and only with parties that have a legitimate need for it. The following categories of recipients may receive your data:

  • PAGCOR: As ph697's primary regulator, PAGCOR has the right to access player account and transaction data as part of its ongoing regulatory oversight functions. ph697 provides PAGCOR with requested data in compliance with its licensing obligations.
  • Anti-Money Laundering Council (AMLC): ph697 is required under Philippine AMLA provisions to file Covered Transaction Reports (CTRs) and Suspicious Transaction Reports (STRs) with the AMLC where applicable thresholds or indicators are met.
  • Payment Service Providers: GCash (G-Xchange Inc.), Maya (Voyager Innovations Inc.), BPI, BDO, UnionBank, and other payment providers receive the transaction data necessary to process your deposits and withdrawals. These providers are governed by their own privacy policies and applicable BSP regulations.
  • KYC and Identity Verification Partners: Where ph697 uses a third-party service to assist with identity document verification, that service receives your identity document data solely for verification purposes under strict data processing agreements.
  • IT Infrastructure and Cloud Service Providers: ph697's hosting, database, and security infrastructure providers may process your data as part of delivering the technical systems that run the platform. All such providers are bound by data processing agreements.
  • Legal and Law Enforcement Authorities: ph697 will disclose personal data to Philippine courts, the NBI, PNP, or other law enforcement agencies where required by a valid legal order, warrant, or subpoena under Philippine law.

6.2 ph697 does not sell, rent, or provide your personal data to advertising networks, data brokers, or third-party marketers for their own commercial purposes.

6.3 All third-party data processors engaged by ph697 are required to process personal data only in accordance with ph697's instructions, maintain appropriate security measures, and comply with applicable Philippine data protection law.

Section 7

Data Retention

7.1 ph697 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the minimum retention periods required by Philippine law and PAGCOR's regulatory requirements.

Data Category Retention Period Basis
Identity & KYC Data 5 years from account closure or last transaction AMLA mandatory minimum; PAGCOR requirement
Financial Transaction Records 5 years from each transaction date AMLA and tax record requirements
Gaming Session Logs 2 years from session date PAGCOR audit requirements; dispute resolution
Support Communications 3 years from last interaction Dispute resolution; legal claims
Marketing Consent Records Duration of consent + 1 year after withdrawal Proof of consent under DPA
Technical / Security Logs 90 days rolling (standard); up to 3 years if fraud investigation is active Security and fraud prevention

7.2 After the applicable retention period expires, ph697 will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures. Anonymized, aggregated data that cannot be traced back to an individual may be retained indefinitely for statistical analysis and platform improvement purposes.

Section 8

Your Rights as a Data Subject

8.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph697. To exercise any of these rights, contact ph697's Data Protection Officer using the details in Section 14. ph697 targets a response time of thirty (30) days from receipt of a verifiable data subject request.

Right to Be Informed

You have the right to be informed about how your personal data is being collected, used, stored, and shared. This Privacy Policy is ph697's primary mechanism for fulfilling this obligation.

Right to Access

You have the right to request a copy of the personal data ph697 holds about you, including information about how it is being used and with whom it has been shared. ph697 will provide this in a structured, commonly used format.

Right to Correction

You have the right to request the correction of inaccurate or incomplete personal data held by ph697. For basic account information (email address, mobile number), you can update this directly in your ph697 account settings. For identity data held in KYC records, submit a correction request to the ph697 DPO with supporting documentation.

Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing was unlawful. This right is subject to ph697's legal obligations to retain data under AMLA and PAGCOR requirements, which take precedence.

Right to Object

You have the right to object to ph697's processing of your personal data on the basis of legitimate interests, and to object to the use of your data for direct marketing purposes. Objecting to marketing processing will result in your immediate removal from marketing communication lists without affecting your account access.

Right to Data Portability

You have the right to receive a copy of the personal data you provided to ph697 in a structured, commonly used, machine-readable format, and to have that data transmitted to another service provider where technically feasible.

Right to Lodge a Complaint

If you believe ph697 has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph. ph697 encourages players to contact the ph697 DPO first to allow ph697 the opportunity to resolve the matter directly.

Exercising Your Rights: To submit a data subject request, contact the ph697 Data Protection Officer at [email protected] with the subject line "Data Subject Request — [Your Full Name]." For identity verification purposes, you will be asked to confirm your registered account email and provide a copy of your government-issued ID before ph697 processes your request. This verification step is required to protect against unauthorized access to your data by third parties.

Section 9

Cookies & Tracking Technologies

9.1 ph697 uses cookies and similar tracking technologies (collectively, "cookies") on ph697.cam for the following purposes:

  • Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your ph697 account, security tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
  • Functional Cookies: Remember your preferences — such as your preferred display language, last played games, and account settings — to provide a more personalized experience on ph697.cam.
  • Analytics Cookies: Collect anonymized, aggregated information about how players navigate ph697.cam — which pages are visited most, where users drop off, how long sessions last. This data helps ph697 identify usability issues and improve the platform. These are consent-based.
  • Security Cookies: Used by ph697's fraud detection systems to identify and flag anomalous activity — for example, detecting when a login attempt originates from a device or location inconsistent with your normal access patterns.

9.2 Managing Cookies. You can manage or delete cookies through your browser's settings. Disabling strictly necessary cookies will impair your ability to use ph697 — you will not be able to remain logged in or use the cashier. Disabling functional and analytics cookies will reduce platform personalization but will not prevent basic platform use. Your consent preferences for non-essential cookies can also be managed through the cookie consent panel displayed on your first visit to ph697.cam.

9.3 ph697 does not use third-party advertising cookies or tracking pixels that share your browsing behavior with advertising networks or social media platforms.

Section 10

Children's Privacy

10.1 ph697 is strictly a platform for adults aged 21 years and above. ph697 does not knowingly collect personal data from individuals under the age of 21. If ph697 discovers that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account permanently closed, with all deposits returned net of any amounts already withdrawn.

10.2 If you believe that ph697 has inadvertently collected personal data from a minor, please contact the ph697 DPO immediately at [email protected] so that the matter can be investigated and resolved promptly.

10.3 ph697's age verification requirements — including mandatory KYC document submission — are designed specifically to prevent minors from accessing the platform and the personal data associated with minor-aged individuals from entering ph697's systems.

Section 11

Data Security Measures

11.1 ph697 implements the following technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, and destruction:

  • Encryption in Transit: All data transmitted between your device and ph697's servers is encrypted using 256-bit TLS/SSL encryption. ph697.cam maintains an A+ SSL security configuration rating.
  • Encryption at Rest: Sensitive personal data stored in ph697's databases — including identity documents, payment credentials, and account passwords — is encrypted at rest using AES-256 encryption.
  • Password Security: Player passwords are stored as salted cryptographic hashes. ph697's staff cannot view your plain-text password, and ph697 will never ask you for your password in any support interaction.
  • Access Controls: Access to player personal data within ph697 is restricted on a strict need-to-know basis. Staff access is logged, audited, and subject to regular access reviews.
  • Two-Factor Authentication: Two-factor authentication is available and strongly recommended for all ph697 accounts. 2FA significantly reduces the risk of unauthorized account access even if your password is compromised.
  • Penetration Testing: ph697's systems are subject to regular independent security testing to identify and remediate vulnerabilities before they can be exploited.
  • Data Breach Response: In the event of a personal data breach, ph697 will notify the NPC within 72 hours of discovery as required by NPC Circular No. 16-03, and will notify affected players without undue delay where the breach poses a high risk to their rights and freedoms.

11.2 While ph697 takes all reasonable measures to protect your data, no internet-based system can be guaranteed to be 100% secure. You are encouraged to use a strong, unique password for your ph697 account and to enable 2FA. Contact ph697 support immediately if you suspect your account has been compromised.

Section 12

Cross-Border Data Transfers

12.1 ph697's primary data processing infrastructure is hosted on servers located in or serving the Philippine market. Certain technical service providers — such as cloud infrastructure providers, cybersecurity vendors, or KYC verification partners — may be based outside the Philippines and may process your personal data in their own facilities.

12.2 Where personal data is transferred outside the Philippines, ph697 ensures that appropriate safeguards are in place as required by the Data Privacy Act of 2012 and NPC guidelines. Safeguards include: contractual clauses imposing DPA-equivalent data protection obligations on the receiving party; transfers to countries recognized by the NPC as providing an adequate level of data protection; or other mechanisms approved by the NPC.

12.3 ph697 will provide information about the specific third-country safeguards applicable to your data upon request to the ph697 DPO.

Section 13

Changes to This Privacy Policy

13.1 ph697 reserves the right to update or modify this Privacy Policy at any time. The most current version will always be available at ph697.cam/privacy-policy, and will display the date of the most recent revision at the top of the page.

13.2 For material changes to this Privacy Policy — meaning changes that significantly affect how your personal data is processed or that alter your rights as a data subject — ph697 will provide advance notice via email to your registered address or via a prominent notification on the platform at least fourteen (14) days before the changes take effect.

13.3 Your continued use of ph697 following the effective date of a revised Privacy Policy constitutes your acknowledgment of the updated Policy. If you do not agree with a material change to this Privacy Policy, you may close your account in accordance with the Terms & Conditions before the effective date of the change.

Section 14

Contact & Data Protection Officer

14.1 ph697 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. The ph697 DPO can be contacted for any data privacy query, data subject request, or privacy concern through the following channels:

  • Email: [email protected] — please use the subject line "Data Privacy — [Your Query Type]" for efficient routing to the DPO team.
  • Live Chat: Available 24/7 at ph697.cam — select "Account & Privacy" from the support menu.

14.2 ph697 targets a response time of thirty (30) calendar days for all data subject requests and privacy inquiries. Complex requests that require additional investigation may take longer, in which case ph697 will notify you of the expected timeline within the initial 30-day period.

14.3 If you are dissatisfied with ph697's response to your privacy concern, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC). The NPC's contact information and complaint filing procedures are available at the NPC's official website.

14.4 ph697's full registered company details are available on the About Us page of ph697.cam.

Play with Confidence at ph697

Your data is protected. Your funds are secured. Your identity is verified. Log in to your ph697 account and experience the Philippines' most trusted PAGCOR-regulated online casino platform.

🔞 21+ Only — PAGCOR Requirement

Responsible Gaming Reminder

ph697 is a real-money gambling platform strictly limited to players aged 21 years and above. All personal data you provide to ph697 is handled with the protections described in this Privacy Policy, including your responsible gaming settings — deposit limits, self-exclusion status, and gaming pattern data — which are treated as particularly sensitive and are never shared for marketing purposes.

If you have questions about how ph697 handles your personal data in the context of responsible gaming — for example, how self-exclusion records are maintained and shared — please contact the ph697 DPO at [email protected] or visit our dedicated Responsible Gaming page.